Date of Publication: 05 August 2025
- General Provisions
1.1. This Privacy Policy (hereinafter, the “Policy”) establishes the procedure for the collection, storage, use, and protection of personal data of users of the website hanganak.org, operated by Hanganak NGO.
1.2. This Policy has been developed in accordance with the Law of the Republic of Armenia “On Personal Data Protection.”
1.3. By using the Website, you agree to the terms of this Policy.
- Collection and Processing of Personal Data
We may collect and process the following data:
– Name, email address, and phone number provided when filling out the contact form;
– Technical data: IP address, browser information, session details, and cookies;
– Voluntarily provided data (messages submitted via forms, applications for participation in projects, attached files, information provided via donation forms).
- Purposes of Processing
The collected data may be used for:
– Responding to inquiries submitted via the contact form;
– Providing information about the activities and projects of the organization;
– Sending newsletters with the user’s consent;
– Identifying individuals making donations through the Website and communicating with them;
– Website analytics and improvement of its functionality;
– Compliance with the requirements of the legislation of the Republic of Armenia.
- Cookies
4.1. The Website uses cookies to ensure proper functionality and to analyze visits.
4.2. Cookies may include files stored by the user’s browser to remember settings and preferences.
4.3. The user may disable cookies in their browser settings; however, this may affect the proper functioning of certain Website features.
- Contact Form
5.1. By sending messages via the contact form, the user voluntarily provides their contact details.
5.2. These details are used solely to respond to the user’s inquiry and are not shared with third parties without the user’s consent, except as required by law.
5.3. Messages and data received through the form are stored for the period necessary to respond, but no longer than 12 months.
- Donation Form
6.1. When making donations through the relevant form, the user voluntarily provides their contact details.
6.2. This data is used solely to identify the donor and to communicate with them, and is not shared with third parties without the user’s consent, except as required by law.
6.3. Data collected via the donation form is stored for the period necessary for processing.
- Legal Grounds for Processing
7.1. Personal data is processed on the basis of the user’s consent, as well as in cases provided for by the legislation of the Republic of Armenia.
- Transfer of Data to Third Parties and Foreign States
8.1. Data may be transferred only:
– with the user’s consent,
– in cases provided for by law.
8.2. Data may be transferred only to countries that ensure an adequate level of protection or with the user’s consent.
- Data Retention Period
9.1. Data is stored only for the period necessary to achieve the purposes of processing or within the time limits established by law. After that, the data is deleted.
- User Rights
Users have the right to:
– obtain information about the processing of their personal data;
– request correction, blocking, or deletion of their data;
– withdraw their consent to processing;
– appeal the actions of the operator to the Personal Data Protection Agency of the Republic of Armenia or to a court.
- Data Security
The Website uses technical and organizational measures to protect data from unauthorized access, alteration, loss, or destruction, including encryption, access control, and backups.
- Contact Information
Data Operator: Hanganak Non-Governmental Organization
Email: info@hanganak.org
Phone: +374 97 770-900
Address: Orbeli Brothers Street Building 8, Apartment 78, Yerevan, Armenia, Postal Code: 0028
- Amendments to the Policy
13.1. The organization operating the Website reserves the right to amend this Policy at any time. The current version is always available on the Website with the date of the latest update.